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The team at Jookit want to make sure that your experience of buying or selling an item with us is as stress-free, and safe as possible. We have put together a list of tips to make sure you know how to protect your best interests when buying or selling online:

  • Always complete transactions face-to-face, where possible. Meet in a well-lit public place, and if you aren`t able to take someone with you, let people know exactly where you are going.
  • If you are happy to complete the transaction without meeting, make sure to use a secure method of payment, like Paypal, for example. Avoid escrow services such as Western Union. These transactions are very difficult to trace and are often used by fraudsters. Be wary if a seller is encouraging you to pay this way.
  • Do not carry large amounts of cash. If you are buying an expensive item, it is reasonable to want to view the item first of all, then ask the seller to accompany you to the bank to complete the payment.
  • Check that you are happy with the item before making payment, and vice versa, do not hand over an item until you have received payment for it.
  • Use your common sense. If something seems too good to be true, it probably is. An item that looks to be too cheap may not be all that it seems - if your gut instinct tells you that something isn`t quite right, walk away.
  • Be wary of an international buyer wanting to purchase an item that would be readily available to them at home. Often the cost of shipping this item would be more than the value of the item itself. Some scams involve them sending payment for much more than the cost of the item and shipping. You send the item along with a refund of the difference in costs and before you know it, the payment they have sent is reversed. You no longer have your item or the money that you have refunded to them. Bad times.
  • Look out for fake ads, scammers may copy genuine ads from other classified sites using the same description and images. They may try to lure you with a price much lower than comparable items for sale on the site, and when you show any interest make up claims that they are travelling but will arrange delivery upon receipt of payment. More often than not, the item will never arrive and the seller will no longer be contactable.
  • ALWAYS view a rental property before paying any types of deposits or handing over identification documents. Some scammers will post copies of genuine ads and then make excuses as to why you can`t view the property before making a payment or supplying identification documents. It may turn out that the property doesn`t even belong to the advertiser and you lose your money or your documents are used to commit identity theft.
  • Buying a pet online has a whole set of guidelines of it`s own! Please click here for some advice:
  • If you are considering buying or selling a car on Jookit, please follow our tips here:
  • If you see an ad that you think may be fraudulent, please let us know by clicking the "Report this ad" link. Also, if you would like more advice on staying safe online, please email the Jookit team on info@jookit.com